The 3 best alternatives to 8x8
Editor-shortlisted alternatives to 8x8, ranked by similarity and rated on features, pricing, and verified user reviews.
The three we'd shortlist first
Cloud phone and UCaaS
Why switch: A close peer to 8x8 in the same category — worth evaluating side-by-side.
Unified cloud communications
Why switch: A close peer to 8x8 in the same category — worth evaluating side-by-side.
Unified communications
Why switch: A close peer to 8x8 in the same category — worth evaluating side-by-side.
Feature parity vs 8x8
Rating, pricing, and match score at a glance — 8x8 in the first row as your baseline.
| Product | Rating | Pricing | From | vs 8x8 | Match | |
|---|---|---|---|---|---|---|
| Baseline 8x8 | 0.0 ★ | subscription | Contact sales | — | 100% | View → |
| Zoom Phone | 0.0 ★ | subscription | Contact sales | On par | 55% | View → |
| RingCentral | 0.0 ★ | subscription | Contact sales | On par | 55% | View → |
| Vonage Business | 0.0 ★ | subscription | Contact sales | On par | 55% | View → |
Migration guide: 8x8 → Zoom Phone
A four-step playbook most teams follow when switching from 8x8.
- 1
Export your data
Pull your data from 8x8 using the built-in export (CSV/JSON) or the official API.
- 2
Provision Zoom Phone
Create a workspace, invite your team, and configure SSO or auth to match your current setup.
- 3
Import & map fields
Use Zoom Phone's importer (or a lightweight ETL) and map your fields — start with a single project to validate.
- 4
Run in parallel
Keep both tools live for 1–2 weeks. Diff outputs and address gaps before the full cutover.
What switchers say
Paraphrased from verified user reviews of teams that migrated away from 8x8.
We switched after our team hit the pricing ceiling — the migration took a weekend and we haven't looked back.
— Head of Ops, 40-person SaaS
The UX felt familiar day one, and the CSV importer got us 95% of the way without engineering help.
— Product Manager, mid-market
Same features, roughly a third of the cost. The only thing we lost was one integration we barely used.
— Founder, seed-stage startup