Home/Compare/Hotjar vs UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds

Hotjar vs UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds

An in-depth side-by-side comparison of Hotjar and UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds across ratings, pricing, features and community sentiment.

0 views 0 community votesCommunity winner: Hotjar
Best rated
Hotjar
4.5 · 500 reviews
Best entry price
Free tiers available
Zero-cost starting plan
Most reviewed
Hotjar
500 verified reviews · 0 community votes
Overall winner
Hotjar logo
Hotjar
4.5 · 500 reviews

Edges ahead by 4.5 pts in overall rating across 2 compared products.

View winner
Overall rating trend
Last 6 months
Hotjar logo
Hotjar
500 reviews
4.5
+0.28
UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds logo
UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds
0 reviews
0.0
-1.00

Which one is right for you?

Quick guidance based on team size, budget and priorities.

Choose Hotjar if…
  • You're one of buyers that need dedicated support and SLAs.
  • You're one of .
Hotjar
4.5
Learn more
Choose UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds if…
  • You're one of buyers that need dedicated support and SLAs.
  • You're one of .
  • You're one of teams that prioritize UX polish over price.
UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds
0.0
Learn more

Product comparison

Comparing 2 products

Hotjar logo

Hotjar

A comprehensive behavior analytics suite for understanding user interaction through heatmaps and feedback.

4.5
(500)
Winner
UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds logo

UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds

Ultimate user feedback plugin to ask questions, surveys, polls, from your website in seconds

0.0
(0)
Ratings & reviews
Overall rating
4.5
0.0
Review volume
500
0
Community preference
0%
0%
Key features
Featured by editors
Not available
Not available
Public pricing
Not available
Not available
Free tier available
Not available
Not available
Self-serve signup
Not available
Included
Pricing modelSubscriptionfree
Pricing
Starting at

Contact sales

Custom enterprise

Contact sales

Custom enterprise

Resources
Official links

Capability deep-dive

Feature parity across deployment, security, support and integrations.

Deployment & Access

Cloud-hosted (SaaS)
Yes
Yes
Self-serve signup
No
Yes
Mobile / native apps
No
Yes
Public API access
Yes
Yes

Security & Compliance

SSO / SAML
Yes
No
SOC 2 Type II
Yes
No
GDPR-ready
Yes
Yes
Role-based permissions
Yes
Yes

Support & Onboarding

24/7 support
No
No
Dedicated CSM
No
No
Guided onboarding
Yes
No
Knowledge base
Yes
Yes

Integrations & Extensibility

Zapier / Make
Yes
No
Webhooks
Yes
Yes
Marketplace / apps
Yes
No
Custom scripting / SDK
No
No

Best for

Segment
Hotjar
UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds
Startups
Fair
Fair
Mid-market
Excellent
Good
Enterprise
Excellent
Excellent
Regulated
Excellent
Excellent
Rating distribution
Hotjar
500 reviews · 4.5
5
53%
4
36%
3
8%
2
2%
1
1%
UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds
0 reviews · 0.0
5
49%
4
39%
3
8%
2
3%
1
1%

Hotjar vs UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds — FAQ

Is Hotjar better than UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds?+

Based on aggregated reviews, Hotjar scores 4.5/5 across 500 reviews vs 0.0/5 for UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds. The gap is meaningful but the right choice depends on your workflow — see the "Choose if…" panels above.

How much does Hotjar cost compared to UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds?+

Both products offer starter tiers with no upfront cost. Real spend depends on seats, usage and add-on features, so run a 14-day pilot before committing.

Can I switch from Hotjar to UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds?+

Yes. Both platforms provide export tooling and open APIs. Plan for a data migration window (typically 1–3 weeks), user re-training, and a parallel-run period so power users aren't left stranded.

Which one is easier to get started with?+

UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds offers a self-serve free entry point, which usually means faster time-to-value. Enterprise-oriented options require a sales conversation but include hands-on onboarding.

Do Hotjar and UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds integrate with the same tools?+

There's meaningful overlap — both plug into common productivity and analytics stacks. Check the Integrations matrix above for the specific connectors and API surface you need.

Bottom line

Hotjar takes the edge on aggregated user sentiment (4.5★ vs 0.0★) and is the safer default for teams that value polish and community volume. Pick UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds if your priorities lean toward zero-cost adoption, self-serve teams, and fastest time-to-value. Whichever you pick, run a 14-day pilot with a real dataset before rolling out.