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HubSpot CRM vs Zoho CRM

An in-depth side-by-side comparison of HubSpot CRM and Zoho CRM across ratings, pricing, features and community sentiment.

0 views 0 community votesCommunity winner: Zoho CRM
Best rated
Zoho CRM
4.5 · 500 reviews
Best entry price
Free tiers available
Zero-cost starting plan
Most reviewed
Zoho CRM
500 verified reviews · 0 community votes
Overall winner
Zoho CRM logo
Zoho CRM
4.5 · 500 reviews

Edges ahead by 4.5 pts in overall rating across 2 compared products.

View winner
Overall rating trend
Last 6 months
HubSpot CRM logo
HubSpot CRM
0 reviews
0.0
-1.00
Zoho CRM logo
Zoho CRM
500 reviews
4.5
+0.30

Which one is right for you?

Quick guidance based on team size, budget and priorities.

Choose HubSpot CRM if…
  • You're one of regulated industries requiring SSO and audit logs.
  • You're one of founders shipping their first product.
  • You're one of cross-functional teams needing wide integrations.
HubSpot CRM
0.0
Learn more
Choose Zoho CRM if…
  • You're one of enterprises with strict compliance needs.
  • You're one of teams that prioritize UX polish over price.
  • You're one of prototyping and early validation.
  • You're one of buyers who value onboarding and support quality.
Zoho CRM
4.5
Learn more

Product comparison

Comparing 2 products

HubSpot CRM logo

HubSpot CRM

Free CRM

0.0
(0)
Zoho CRM logo

Zoho CRM

A comprehensive cloud-based CRM platform driving sales automation and cross-channel customer engagement.

4.5
(500)
Winner
Ratings & reviews
Overall rating
0.0
4.5
Review volume
0
500
Community preference
0%
0%
Key features
Featured by editors
Not available
Not available
Public pricing
Not available
Not available
Free tier available
Not available
Not available
Self-serve signup
Included
Not available
Pricing modelSubscriptionSubscription
Pricing
Starting at

Contact sales

Custom enterprise

Contact sales

Custom enterprise

Resources
Official links

Capability deep-dive

Feature parity across deployment, security, support and integrations.

Deployment & Access

Cloud-hosted (SaaS)
Yes
Yes
Self-serve signup
Yes
No
Mobile / native apps
No
Yes
Public API access
No
No

Security & Compliance

SSO / SAML
No
Yes
SOC 2 Type II
No
Yes
GDPR-ready
Yes
Yes
Role-based permissions
Yes
Yes

Support & Onboarding

24/7 support
No
No
Dedicated CSM
No
No
Guided onboarding
No
Yes
Knowledge base
Yes
Yes

Integrations & Extensibility

Zapier / Make
No
Yes
Webhooks
Yes
Yes
Marketplace / apps
No
Yes
Custom scripting / SDK
No
No

Best for

Segment
HubSpot CRM
Zoho CRM
Startups
Fair
Fair
Mid-market
Good
Excellent
Enterprise
Excellent
Excellent
Regulated
Excellent
Excellent
Rating distribution
HubSpot CRM
0 reviews · 0.0
5
46%
4
38%
3
11%
2
4%
1
1%
Zoho CRM
500 reviews · 4.5
5
52%
4
35%
3
8%
2
4%
1
1%

HubSpot CRM vs Zoho CRM — FAQ

Is HubSpot CRM better than Zoho CRM?+

Based on aggregated reviews, Zoho CRM scores 4.5/5 across 500 reviews vs 0.0/5 for HubSpot CRM. The gap is meaningful but the right choice depends on your workflow — see the "Choose if…" panels above.

How much does HubSpot CRM cost compared to Zoho CRM?+

Both products offer starter tiers with no upfront cost. Real spend depends on seats, usage and add-on features, so run a 14-day pilot before committing.

Can I switch from HubSpot CRM to Zoho CRM?+

Yes. Both platforms provide export tooling and open APIs. Plan for a data migration window (typically 1–3 weeks), user re-training, and a parallel-run period so power users aren't left stranded.

Which one is easier to get started with?+

Zoho CRM offers a self-serve free entry point, which usually means faster time-to-value. Enterprise-oriented options require a sales conversation but include hands-on onboarding.

Do HubSpot CRM and Zoho CRM integrate with the same tools?+

There's meaningful overlap — both plug into common productivity and analytics stacks. Check the Integrations matrix above for the specific connectors and API surface you need.

Bottom line

Zoho CRM takes the edge on aggregated user sentiment (4.5★ vs 0.0★) and is the safer default for teams that value polish and community volume. Pick HubSpot CRM if your priorities lean toward zero-cost adoption, self-serve teams, and fastest time-to-value. Whichever you pick, run a 14-day pilot with a real dataset before rolling out.