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Mattermost

Claimed
Top rated

A secure, open-source communication platform built for technical teams and DevOps workflows.

Category rank
#89
SaaS Software · of 3258
Review signal
90%
recommend score
Compared with
6
alternatives
A2Key Editorial Verdict
Highly Recommended
in SaaS Software
9.0/10
Editor score

Mattermost delivers on its core promise with polish, dependable performance and a mature feature set that competes at the top of its category.

Best for
  • Strong emphasis on data sovereignty and privacy through self-hosting
  • Open-source core allows for deep customization and security auditing
  • Seamless integration with various developer-centric tools and workflows
Skip if
  • Requires more technical expertise to self-host compared to turnkey SaaS alternatives
  • Mobile application performance can sometimes lag behind native-first competitors
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Product overview

SaaS Software

Mattermost is an open-source, self-hostable communication platform designed primarily for technical teams, developers, and organizations with high security requirements. It serves as an alternative to proprietary messaging tools, offering a familiar interface divided into channels, direct messages, and group threads. By providing a self-hosted deployment option, Mattermost allows organizations to maintain full control over their sensitive data and internal communications, often meeting strict regulatory or compliance standards that third-party cloud services may not satisfy. The platform is highly extensible, featuring a robust API and a wide array of integrations with common development tools like GitHub, GitLab, Jira, and Jenkins. While it offers a cloud-hosted version, its primary appeal lies in the ability to run on-premises or within a private cloud environment. Mattermost also includes features beyond standard chat, such as structured workflows (Playbooks) and integrated project boards, intended to streamline DevOps and incident response processes. This focus on technical workflows distinguishes it from general-purpose communication tools, catering specifically to teams that require deep integration with their software development lifecycle and a high degree of administrative sovereignty over their communication infrastructure.

Pricing model
subscription

What users love

  • Strong emphasis on data sovereignty and privacy through self-hosting
  • Open-source core allows for deep customization and security auditing
  • Seamless integration with various developer-centric tools and workflows
  • Scalable architecture suitable for both small teams and large enterprises
  • Unified platform for chat, task management, and incident response

Where it falls short

  • Requires more technical expertise to self-host compared to turnkey SaaS alternatives
  • Mobile application performance can sometimes lag behind native-first competitors
  • The user interface may feel less polished than high-end consumer-focused platforms
  • Certain advanced compliance and security features are restricted to paid tiers

Key features

Trust & enterprise readiness

Verified against Mattermost's trust center
Compliance
SOC 2 · GDPR
Encryption
TLS 1.3 · AES-256
Deployment
Cloud · SSO
Support
24/5 · Priority
Uptime SLA
99.9% guaranteed
Regions
US · EU · APAC

Frequently asked questions

Everything shoppers ask before buying Mattermost.

About Mattermost

Mattermost is a product listed on A2Key. We surface verified information, live pricing where available, and community reviews so buyers can make confident decisions.

Highlights

  • Listed on A2Key with editorial oversight
  • Live catalog kept in sync with source data
  • Community reviews and Q&A
  • Transparent trust and verification signals

Why choose Mattermost

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Best for

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Frequently asked about Mattermost

Is Mattermost legit?+

Mattermost is listed on A2Key. We verify basic details before publishing profiles and continuously monitor for policy issues.

How do I contact Mattermost?+

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Can I leave a review?+

Yes — signed-in customers can write a review from the profile page, subject to our moderation guidelines.