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New Relic

Claimed
Top rated

A comprehensive cloud-based observability platform for monitoring full-stack application performance and infrastructure telemetry.

Category rank
#88
SaaS Software · of 3258
Review signal
90%
recommend score
Compared with
6
alternatives
A2Key Editorial Verdict
Highly Recommended
in SaaS Software
9.0/10
Editor score

New Relic delivers on its core promise with polish, dependable performance and a mature feature set that competes at the top of its category.

Best for
  • Unified platform consolidates multiple monitoring tools into one interface
  • Extensive library of instant-observability quickstarts and integrations
  • Strong distributed tracing capabilities for troubleshooting microservices
Skip if
  • Pricing structure based on data ingest can be difficult to predict for high-volume users
  • Steep learning curve for configuring advanced custom dashboards and alerts
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Product overview

SaaS Software

New Relic is a cloud-based observability platform designed to help engineers monitor, debug, and optimize their entire technology stack. By consolidating data from various sources into a single platform, it provides visibility into application performance, infrastructure health, and user experience. The platform operates on a consumption-based pricing model, allowing teams to ingest data from across their ecosystem, including logs, metrics, events, and traces. The software serves a wide range of use cases, from traditional Application Performance Monitoring (APM) to modern serverless and containerized environments. It includes specialized tools for real-user monitoring, synthetic monitoring to simulate user paths, and infrastructure monitoring to track host health. New Relic also integrates capabilities for log management and error tracking, reducing the need for disparate monitoring tools. By providing a unified telemetry data platform, it aims to reduce mean time to resolution (MTTR) and improve system uptime. The platform supports a vast library of integrations with cloud providers, programming languages, and third-party frameworks, making it a versatile choice for DevOps and Site Reliability Engineering (SRE) teams managing complex, distributed architectures.

Pricing model
subscription

What users love

  • Unified platform consolidates multiple monitoring tools into one interface
  • Extensive library of instant-observability quickstarts and integrations
  • Strong distributed tracing capabilities for troubleshooting microservices
  • Generous free tier includes full access to most platform features
  • Scalable architecture suitable for large enterprise environments

Where it falls short

  • Pricing structure based on data ingest can be difficult to predict for high-volume users
  • Steep learning curve for configuring advanced custom dashboards and alerts
  • Full feature set may be more complex than necessary for smaller applications

Key features

Trust & enterprise readiness

Verified against New Relic's trust center
Compliance
SOC 2 · GDPR
Encryption
TLS 1.3 · AES-256
Deployment
Cloud · SSO
Support
24/5 · Priority
Uptime SLA
99.9% guaranteed
Regions
US · EU · APAC

Frequently asked questions

Everything shoppers ask before buying New Relic.

About New Relic

New Relic is a product listed on A2Key. We surface verified information, live pricing where available, and community reviews so buyers can make confident decisions.

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  • Community reviews and Q&A
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Frequently asked about New Relic

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