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Papertrail

Claimed
Top rated

A centralized cloud-based log management service for real-time monitoring and troubleshooting.

Category rank
#257
SaaS Software · of 3258
Review signal
90%
recommend score
Compared with
6
alternatives
A2Key Editorial Verdict
Highly Recommended
in SaaS Software
9.0/10
Editor score

Papertrail delivers on its core promise with polish, dependable performance and a mature feature set that competes at the top of its category.

Best for
  • Rapid setup process with minimal configuration required for most environments
  • Highly intuitive real-time log streaming interface for live troubleshooting
  • Seamless integration with a wide range of third-party alerting tools
Skip if
  • Archive searching speed may decrease as log volume grows significantly
  • Limited advanced visualization tools compared to full-stack monitoring suites
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Product overview

SaaS Software

Papertrail is a cloud-based log management service designed to provide centralized visibility into infrastructure logs, application events, and text-based log files. Part of the SolarWinds portfolio, it focuses on simplifying the process of aggregating data from diverse sources including servers, cloud instances, and desktop apps. The platform is built around a real-time log viewer that mimics the experience of using a command-line tail command, allowing developers and system administrators to watch live streams of technical events as they occur across a distributed environment. The solution emphasizes speed of setup and ease of use, utilizing a browser-based interface to manage log data without requiring complex local infrastructure. Users can search through historical data using a syntax-based search bar, save frequent queries for later use, and set up alerts based on specific log patterns. These alerts integrate with various notification platforms to help teams respond to errors or performance issues. While it provides basic graphing for log velocity, its primary function remains the efficient surfacing of logs for troubleshooting and diagnostic purposes. By consolidating logs into a single searchable index, Papertrail helps eliminate the need to manually log into individual servers to investigate technical issues.

Pricing model
subscription

What users love

  • Rapid setup process with minimal configuration required for most environments
  • Highly intuitive real-time log streaming interface for live troubleshooting
  • Seamless integration with a wide range of third-party alerting tools
  • Powerful search syntax for filtering through large volumes of log data
  • Consolidates logs from multiple environments into a unified dashboard

Where it falls short

  • Archive searching speed may decrease as log volume grows significantly
  • Limited advanced visualization tools compared to full-stack monitoring suites
  • The free tier has strict daily data limits and short retention periods

Key features

Trust & enterprise readiness

Verified against Papertrail's trust center
Compliance
SOC 2 · GDPR
Encryption
TLS 1.3 · AES-256
Deployment
Cloud · SSO
Support
24/5 · Priority
Uptime SLA
99.9% guaranteed
Regions
US · EU · APAC

Frequently asked questions

Everything shoppers ask before buying Papertrail.

About Papertrail

Papertrail is a product listed on A2Key. We surface verified information, live pricing where available, and community reviews so buyers can make confident decisions.

Highlights

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  • Live catalog kept in sync with source data
  • Community reviews and Q&A
  • Transparent trust and verification signals

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Frequently asked about Papertrail

Is Papertrail legit?+

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