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grafana vs New Relic

An in-depth side-by-side comparison of grafana and New Relic across ratings, pricing, features and community sentiment.

0 views 0 community votesCommunity winner: New Relic
Best rated
New Relic
4.5 · 500 reviews
Best entry price
Free tiers available
Zero-cost starting plan
Most reviewed
New Relic
500 verified reviews · 0 community votes
Overall winner
New Relic logo
New Relic
4.5 · 500 reviews

Edges ahead by 4.5 pts in overall rating across 2 compared products.

View winner
Overall rating trend
Last 6 months
grafana logo
grafana
0 reviews
0.0
-1.00
New Relic logo
New Relic
500 reviews
4.5
+0.43

Which one is right for you?

Quick guidance based on team size, budget and priorities.

Choose grafana if…
  • You're one of buyers that need dedicated support and SLAs.
  • You're one of freelancers and solo operators.
  • You're one of products where end-user adoption is critical.
grafana
0.0
Learn more
Choose New Relic if…
  • You're one of orgs standardizing across many departments.
  • You're one of teams that prioritize UX polish over price.
  • You're one of small teams that need to move fast.
New Relic
4.5
Learn more

Product comparison

Comparing 2 products

grafana logo

grafana

The open and composable observability and data visualization platform. Visualize metrics, logs, and traces from multiple sources like Prometheus, Loki, Elasticsearch, InfluxDB, Postgres and many more.

0.0
(0)
New Relic logo

New Relic

A comprehensive cloud-based observability platform for monitoring full-stack application performance and infrastructure telemetry.

4.5
(500)
Winner
Ratings & reviews
Overall rating
0.0
4.5
Review volume
0
500
Community preference
0%
0%
Key features
Featured by editors
Not available
Not available
Public pricing
Not available
Not available
Free tier available
Not available
Not available
Self-serve signup
Included
Not available
Pricing modelfreeSubscription
Pricing
Starting at

Contact sales

Custom enterprise

Contact sales

Custom enterprise

Resources
Official links

Capability deep-dive

Feature parity across deployment, security, support and integrations.

Deployment & Access

Cloud-hosted (SaaS)
Yes
Yes
Self-serve signup
Yes
No
Mobile / native apps
No
No
Public API access
No
Yes

Security & Compliance

SSO / SAML
No
Yes
SOC 2 Type II
No
Yes
GDPR-ready
Yes
Yes
Role-based permissions
Yes
Yes

Support & Onboarding

24/7 support
No
No
Dedicated CSM
No
No
Guided onboarding
No
Yes
Knowledge base
Yes
Yes

Integrations & Extensibility

Zapier / Make
Yes
Yes
Webhooks
Yes
Yes
Marketplace / apps
No
Yes
Custom scripting / SDK
No
No

Best for

Segment
grafana
New Relic
Startups
Fair
Fair
Mid-market
Good
Excellent
Enterprise
Excellent
Excellent
Regulated
Excellent
Excellent
Rating distribution
grafana
0 reviews · 0.0
5
47%
4
39%
3
10%
2
4%
1
1%
New Relic
500 reviews · 4.5
5
54%
4
36%
3
7%
2
2%
1
1%

grafana vs New Relic — FAQ

Is grafana better than New Relic?+

Based on aggregated reviews, New Relic scores 4.5/5 across 500 reviews vs 0.0/5 for grafana. The gap is meaningful but the right choice depends on your workflow — see the "Choose if…" panels above.

How much does grafana cost compared to New Relic?+

Both products offer starter tiers with no upfront cost. Real spend depends on seats, usage and add-on features, so run a 14-day pilot before committing.

Can I switch from grafana to New Relic?+

Yes. Both platforms provide export tooling and open APIs. Plan for a data migration window (typically 1–3 weeks), user re-training, and a parallel-run period so power users aren't left stranded.

Which one is easier to get started with?+

New Relic offers a self-serve free entry point, which usually means faster time-to-value. Enterprise-oriented options require a sales conversation but include hands-on onboarding.

Do grafana and New Relic integrate with the same tools?+

There's meaningful overlap — both plug into common productivity and analytics stacks. Check the Integrations matrix above for the specific connectors and API surface you need.

Bottom line

New Relic takes the edge on aggregated user sentiment (4.5★ vs 0.0★) and is the safer default for teams that value polish and community volume. Pick grafana if your priorities lean toward zero-cost adoption, self-serve teams, and fastest time-to-value. Whichever you pick, run a 14-day pilot with a real dataset before rolling out.