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Pipedrive vs Zapier

An in-depth side-by-side comparison of Pipedrive and Zapier across ratings, pricing, features and community sentiment.

0 views 0 community votes
Best rated
Pipedrive
4.5 · 8,920 reviews
Best entry price
Pipedrive
From $14 · subscription
Most reviewed
Pipedrive
8,920 verified reviews · 0 community votes
Overall winner
It's a tie

Both products score identically on overall rating. Compare features and pricing below to pick the right fit.

Overall rating trend
Last 6 months
Pipedrive logo
Pipedrive
8,920 reviews
4.5
+0.01
Zapier logo
Zapier
5,200 reviews
4.5
+0.30

Which one is right for you?

Quick guidance based on team size, budget and priorities.

Choose Pipedrive if…
  • You're one of founders shipping their first product.
  • You're one of side projects and internal tools.
  • You're one of teams that prioritize UX polish over price.
Pipedrive
4.5
Learn more
Choose Zapier if…
  • You're one of regulated industries requiring SSO and audit logs.
  • You're one of teams that prioritize UX polish over price.
  • You're one of .
Zapier
4.5
Learn more

Product comparison

Comparing 2 products

Pipedrive logo

Pipedrive

Sales-first CRM for small teams

4.5
(8,920)
Winner
Zapier logo

Zapier

Connect thousands of apps and automate complex workflows without writing code.

4.5
(5,200)
Ratings & reviews
Overall rating
4.5
4.5
Review volume
8,920
5,200
Community preference
0%
0%
Key features
Featured by editors
Not available
Not available
Public pricing
Included
Not available
Free tier available
Not available
Not available
Self-serve signup
Included
Not available
Pricing modelSubscriptionSubscription
Pricing
Starting at

$14.00

per user / month

Best price

Contact sales

Custom enterprise

Resources
Official links

Capability deep-dive

Feature parity across deployment, security, support and integrations.

Deployment & Access

Cloud-hosted (SaaS)
Yes
Yes
Self-serve signup
Yes
No
Mobile / native apps
No
Yes
Public API access
No
No

Security & Compliance

SSO / SAML
Yes
Yes
SOC 2 Type II
Yes
Yes
GDPR-ready
Yes
Yes
Role-based permissions
Yes
Yes

Support & Onboarding

24/7 support
Yes
Yes
Dedicated CSM
No
No
Guided onboarding
Yes
Yes
Knowledge base
Yes
Yes

Integrations & Extensibility

Zapier / Make
Yes
Yes
Webhooks
Yes
Yes
Marketplace / apps
Yes
Yes
Custom scripting / SDK
Yes
No

Best for

Segment
Pipedrive
Zapier
Startups
Good
Fair
Mid-market
Excellent
Excellent
Enterprise
Good
Excellent
Regulated
Fair
Excellent
Rating distribution
Pipedrive
8,920 reviews · 4.5
5
53%
4
35%
3
6%
2
3%
1
3%
Zapier
5,200 reviews · 4.5
5
55%
4
36%
3
6%
2
2%
1
2%

Pipedrive vs Zapier — FAQ

Is Pipedrive better than Zapier?+

Based on aggregated reviews, Pipedrive scores 4.5/5 across 8,920 reviews vs 4.5/5 for Zapier. The gap is meaningful but the right choice depends on your workflow — see the "Choose if…" panels above.

How much does Pipedrive cost compared to Zapier?+

Pipedrive starts lower at $14. The other option uses a subscription model. Always model your seat count and usage — headline pricing rarely reflects real total cost.

Can I switch from Pipedrive to Zapier?+

Yes. Both platforms provide export tooling and open APIs. Plan for a data migration window (typically 1–3 weeks), user re-training, and a parallel-run period so power users aren't left stranded.

Which one is easier to get started with?+

Zapier offers a self-serve free entry point, which usually means faster time-to-value. Enterprise-oriented options require a sales conversation but include hands-on onboarding.

Do Pipedrive and Zapier integrate with the same tools?+

There's meaningful overlap — both plug into common productivity and analytics stacks. Check the Integrations matrix above for the specific connectors and API surface you need.

Bottom line

These two are neck-and-neck on ratings. The decision comes down to pricing model, team size, and integration fit — use the matrix above to weigh what matters most for your team.