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Pipedrive

Claimed

Sales-first CRM for small teams

4.5(8,920)
CRM
A2Key Editorial Verdict
Highly Recommended
in CRM
9.0/10
Editor score

Pipedrive delivers on its core promise with polish, dependable performance and a mature feature set that competes at the top of its category.

Best for

Teams looking for a proven crm solution with real user validation.

Skip if

You need niche, industry-specific workflows — check our alternatives shortlist below.

Product overview

CRM

Pipedrive is a visual, pipeline-focused CRM built for sales teams that want to close more deals.

Pricing model
subscription
Starts at
$14.00

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Pricing

Starting at
$14.00
subscription
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Rating
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Starting price
$14.00
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$0.00
CategoryCRMCRM
Pricing modelsubscription
TaglineSales-first CRM for small teamsAll-in-one CRM, marketing & sales platform
This product
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Trust & enterprise readiness

Verified against Pipedrive's trust center
Compliance
SOC 2 · GDPR
Encryption
TLS 1.3 · AES-256
Deployment
Cloud · SSO
Support
24/5 · Priority
Uptime SLA
99.9% guaranteed
Regions
US · EU · APAC

Frequently asked questions

Everything shoppers ask before buying Pipedrive.

About Pipedrive

Pipedrive is a visual, pipeline-focused Customer Relationship Management (CRM) platform designed specifically for sales teams. Built around a deal-driven interface, it helps small to mid-sized businesses track their sales activities, manage leads, and automate repetitive administrative tasks. The software centralizes communication history, including emails and calls, to provide a clear overview of the sales funnel. By focusing on activity-based selling, Pipedrive allows users to see exactly which actions need to be taken next to move a prospect forward. It integrates with hundreds of third-party applications, making it a flexible hub for business operations. The platform is known for its intuitive drag-and-drop interface, which reduces the learning curve for new users and helps teams maintain a consistent sales process without complex technical overhead.

Highlights

  • Visual pipeline management with drag-and-drop deal tracking
  • Activity-based reminders to prevent missed follow-ups
  • Automated lead capture from web forms and chatbots
  • Centralized email tracking and communication history
  • Real-time sales reporting and customizable dashboards
  • Over 400 integrations via the Pipedrive Marketplace

Why choose Pipedrive

  • The interface is designed by salespeople for salespeople, focusing on usability over complex menus
  • Subscription plans are scalable, allowing small teams to start with essential features and grow
  • Mobile app support ensures sales representatives can manage deals and update notes from the field
  • Robust automation tools handle routine tasks like lead assignment and follow-up emails

Best for

  • Small to medium sales teams needing a visual deal tracker
  • Businesses transitioning from spreadsheets to a formal CRM
  • Teams that prioritize activity-based selling and outreach
  • Companies looking for a CRM with a quick setup and low training time

Frequently asked about Pipedrive

Is Pipedrive a legitimate and secure CRM provider?+

Yes, Pipedrive is a globally recognized CRM provider serving over 100,000 companies and is compliant with GDPR and SOC 2 standards.

How does the pricing model work for Pipedrive?+

Pipedrive operates on a per-user, per-month subscription basis with different tiers ranging from Basic to Enterprise features.

How can I purchase or contact sales for a demo?+

Subscriptions can be purchased directly through the Pipedrive website, where users can also request a personalized demo or start a free trial.

What kind of customer support and delivery is provided?+

The platform is delivered as a cloud-based SaaS, with support available via 24/7 live chat and an extensive online help center.

What are the common alternatives to Pipedrive?+

Common alternatives include Salesforce for enterprise needs, HubSpot for integrated marketing, and Zoho CRM for broader business suites.